Now a Shared Inbox within Google Apps

Have you been waiting for Shared email 

Google Apps has expanded the capability to Google Groups to deliver:

• Collaborative Inbox (shared email/inbox)
• Web Forum
• Q&A Forum
• and email distribution list

A Collaborative Inbox will allow you to achieve a shared inbox for multiple users in your organization.  Follow this link to see how to define this new Google Group in your environment (you'll need Google Groups for Business enabled).

http://support.google.com/a/bin/answer.py?hl=en&answer=167430 

If you have really been waiting for this feature you may ask if you can bring your Exchange Public Folders over to your new Collaborative Inbox.  Yes!  Check out the new (version 3) of Google Apps Migration for Microsoft Exchange for all the details.